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Flooded basement cleanup in Omaha, NE

Sump pump quit or a storm filled the basement? Call and get a local crew pumping it out.

Call (402) 555-0148Answered day and night. Free to call.
Finished basement with wood-look flooring, support posts and a washer and dryer along the back wall

How basement cleanup usually goes

Basement jobs follow the same order whether the water came from rain, a pump or a pipe:

  1. Pump out standing water, and get the sump running again if that was the cause.
  2. Pull wet carpet and pad. Pad almost never dries well enough to keep.
  3. Measure moisture in the walls. Finished walls often need the bottom two to four feet of drywall and insulation cut out so the framing and foundation can dry.
  4. Clean and treat surfaces the water touched.
  5. Run dehumidifiers and air movers for several days, checking readings until the space is back to normal.

If the water came up through a floor drain and smells like sewer, the job changes. That water is contaminated and porous materials it touched usually have to go. See sewage backup cleanup.

Why Omaha basements flood

  • Sump pump failures. A pump burns out, the float sticks, or the power goes out in the same storm that is filling the pit.
  • Frozen or blocked discharge lines. In winter, the line that carries sump water outside can freeze, and the pump has nowhere to send the water.
  • Seepage through foundation walls. Older block and poured walls let water through cracks and the joint where the wall meets the floor, especially after days of rain.
  • Downspouts and grading. Roof water dumped next to the foundation ends up in the basement.
  • Floor drain backups. Heavy rain can push water back up through a basement floor drain, more often in older parts of the city.

Basements across Omaha

Omaha is a basement town. Almost every house has one, and a lot of them are finished, with carpet, a bedroom, a bathroom or a family room. That makes basement flooding the most common water damage call in the metro.

In the older neighborhoods east of 72nd Street, the problem is often the house itself. Foundations are decades old, drain tile may be missing or clogged, and many blocks are tied into the city's older combined sewer system, so a hard rain can push water back up through floor drains.

West Omaha, Millard and Elkhorn have newer poured foundations with sump pits, so the usual call there is a pump that failed during a storm or a discharge line that froze in January. Those basements tend to be fully finished, so even a few inches of water reaches a lot of drywall and carpet.

Crews cover every Omaha ZIP code and the Sarpy County suburbs, including Bellevue, Papillion, La Vista and Gretna.

Have this ready when you call

  1. What is leaking or flooding, if you know: a pipe, the water heater, a sump pit, a floor drain, the washer, or rain coming in.
  2. Whether the water looks clean, or smells like sewer.
  3. Which rooms and floors got wet, and about how long ago it started.
  4. Whether you were able to shut off the water, and whether any wet rooms still have power on.
  5. Your neighborhood or nearest cross street in Omaha, so the call goes to a crew that works near you.

A couple of minutes on the phone is usually enough to get a local company headed your way.

Call (402) 555-0148

Free call. You do not have to hire anyone.

Common questions before you call

My sump pump stopped and water is rising. What should I do first?

Check that the pump has power and the float is not stuck, but only if you can reach it without standing in water near outlets. Then call. Many crews carry pumps and can get water out while you sort out a replacement.

Will my homeowners insurance pay for a flooded basement?

It depends on where the water came from. A burst pipe is usually covered. Water from a failed sump pump or a backed-up drain usually needs a separate endorsement. Surface water from a flood needs flood insurance. Our Nebraska insurance guide goes through each case.

Can I keep the carpet?

Sometimes the carpet can be saved if the water was clean and extraction starts fast. The pad underneath almost always has to be replaced. If the water came from a sewer backup, plan on replacing both.

Water damage? Call now(402) 555-0148